For a lot of customers with Pixel gadgets and a number of profiles arrange, the Android 14 replace triggered a number of points – however there’s now a brand new repair for the worst affected, which can assist to recuperate some knowledge in addition to patch up the issue.
To recap the story to date, it was across the center of October that Pixel homeowners who had a number of accounts arrange on their gadgets began noticing issues. Some customers could not entry any recordsdata in any respect, whereas others have been caught in reboot loops and could not get into their telephones in any respect.
After a few weeks, Google acknowledged that Android 14 wasn’t mixing nicely with a number of consumer profiles (together with visitor accounts) on the identical Pixel handset. The primary try at a repair, to try to forestall anybody else experiencing these issues, was rolled out via Google Play companies slightly than Android.
Then every week in the past we acquired the official repair for the a number of consumer bug, which helped customers who might nonetheless get into their telephones. For these whose handsets have been repeatedly rebooting, the one route ahead was to do a manufacturing facility reset earlier than making use of the replace – doubtlessly dropping essential knowledge alongside the best way.
Specialised answer
Now, a “specialised answer” has been issued by Google to try to assist out the customers who cannot truly get into their gadgets for the reason that Android 14 replace. No manufacturing facility reset is required, however you do want to attach your telephone or pill to a pc through a USB cable, so the repair will be utilized.
We’ve not labored via the method ourselves, but it surely appears to be like as if it preps the telephone to obtain the Android 14 patch with out having to wipe all the things first. In response to Google, it will “recuperate partial knowledge” from the machine – although there is not a lot in the best way of element about what will get recovered and what would not.
Head to this Android 14 assist thread to seek out the step-by-step directions for making use of this answer – the method varies relying in your nation and provider. For those who’ve beforehand reported your rebooting concern to Google, chances are you’ll be contacted straight that will help you get your Pixel machine up and working once more.
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Hopefully, this ought to be the tip of what has been a very worrying episode for Pixel homeowners. Whereas it is true that customers ought to all the time be backing up their knowledge, particularly forward of massive software program updates, that is nonetheless an embarrassing and main bug for Google.
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